Privacy Policy

October 10, 2024

At United Truck Center, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services at unitedtruckcenterllc.com.

Who We Are

We are a comprehensive repair and maintenance service provider for commercial vehicles, dedicated to exceptional service and customer satisfaction.

Information We Collect

  1. Personal Information:
    • Name, email address, and phone number for appointments and communications.
    • Vehicle details for service records.
    • SMS opt-in preferences and consent.
  2. Comments:
    • When visitors leave comments, we collect the data from the comment form, the visitor’s IP address, and browser user agent to help detect spam.
    • An anonymized hash of your email may be sent to Gravatar to check if you have an account. Gravatar’s privacy policy is available here.
  3. Media:
    • Images uploaded to the website should not include embedded location data (EXIF GPS). Visitors may download and extract location data from uploaded images.
  4. Cookies:
    • Cookies may store details like name and email when comments are left for convenience.
    • Temporary cookies are used for login pages and administrative purposes, without containing personal data.
  5. Embedded Content:
    • Articles may include content from external websites (e.g., videos, images). Embedded content behaves as if you visited the external site, which may collect data, use cookies, and track interactions.

How We Use Your Information

  • To provide and improve services, manage appointments, and communicate with customers.
  • To send SMS updates or reminders, only if you opt in.
  • To comply with legal and regulatory requirements.

SMS Privacy and Consent

  • SMS opt-in is optional and requires explicit consent via a checkbox.
  • We do not share SMS opt-in consent or phone numbers with any third parties or affiliates.
  • You can opt out of SMS communications at any time by replying “STOP” to any message.

Sharing Your Data

We do not sell, rent, or share your personal information with third parties, except:

  • To comply with legal obligations.
  • For spam detection through automated services.

Your Data Rights

  • Request a copy of your personal data we store or request its deletion, except data retained for legal, administrative, or security reasons.
  • Opt out of SMS communications or update consent preferences at any time.

Data Retention

  • Comments and associated metadata are retained indefinitely for moderation purposes.
  • User account data (if any) is retained for administrative purposes and can be viewed, edited, or deleted upon request.

How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or misuse.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

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